You may have heard of the recent news relating to various poker platforms that have been accepting US players being charged by the US Department of Justice with accusations of bank fraud, money laundering and illegal gambling.
In light of this we want to assure you that Ladbrokes Poker can be trusted as one of the safest and most secure sites in the online Poker world. It is more important than ever in tough economic climes to obtain customer trust and this is something that we take very seriously indeed.
Ladbrokes PLC has a history of betting and gaming that spans more than 125 years, it is one of the world's leading betting and gaming enterprises employing over 14,000 people in Britain and over 16,000 in total. Ladbrokes takes pride in satisfying its customers - and continues to be recognised for its' outstanding customer care.
Our responsible approach to customer care is centred around understanding our customers' needs and protecting their interests. At Ladbrokes, unlike some other companies, we underwrite all funds held in players accounts. These accounts are reconciled on a weekly basis and they are held by us completely separately, even from the poker network, enabling players to deposit and withdraw with speed and ease.
Estelle Bentall-Lynch from Ladbrokes Poker said: ‘With origins of which date back to 1886, Ladbrokes plc is a leader in the global betting and gaming market with annual Group revenues of more than £1 billion. The name Ladbrokes is synonymous with betting and gaming: the hallmark of a premier brand. The site incorporates the highest levels of security and integrity which are monitored 24 hours a day, 365 days of the year. Our Poker Site is monitored by independent auditors as well as sophisticated software to detect any immediate signs of potential collusion, chip dumping and fraud.’
Some comments from a few of our Loyal customers:
"For as long as I have played at Ladbrokes Poker, I have never had money feel more safe and secure online. Their customer service has always been of the highest quality, and always willing to go that extra step to ensure my needs are met. I have the utmost faith in their devotion to their customers and in this turmoil time for online poker, look forward to Ladbrokes standing head and shoulders above the competition.""GARY888" - 18.04.2011
"Just want to say a big thank you to the ladbrokes Poker Team, for the secure service and hospitality provided to us poker players over the years. I've been playing poker for over 8 years and managed to turn my hobby into a career in the last six years by learning and interacting with fellow Ladbrokes poker players, Ladbrokes staff, at live events organised by Ladbrokes themselves. The service and commitment from the team is second to none in comparison to other poker sites I have played on. Therefore I have full confidence in Ladbrokes Poker to continue to up the ante!"
"Kenn213" - 20.04.2011
"Just want to say a big thank you to the Ladbrokes Poker Team, for the secure service and hospitality provided to us poker players over the years. During the many years I've played on Ladbrokes, all of my questions and needs have been met quickly and professionally by the staff. I look forward to continue playing high stakes on Ladbrokes Poker and have full confidence that they will always be on top of the competition."
"Appleb1te" - 25.04.2011
"I grew up nearby a river and I loved to go fishing. After some years I found the most beautiful place, where it was boiling with fish. After that I always went back there and had a good time. It`s the same in the poker-world. You try lots of poker sites, until you find the best. I`ve done that, and I can honestly say that I think Ladbrokes is the best. I would sincerely recommend all poker players to try Ladbrokes, and experience all the benefits of being a VIP. I`ve been a loyal player for about three years now. Let me list some of the reasons for that:
- Ladbrokes has rake races with lots of value which comes on top of your already good rakeback (up to 50% at the moment)
- The game is pretty soft, thanks to all the betters and casino players who try their luck in poker.
- Ladbrokes has the best rating at sportsbookreview.com (rating company who rates all the bookmakers in the world). It`s so important to know that your money is safe!
- I think the software is good. Easy to tile multitable and make player notes.
- Easy to withdraw and deposit. I`ve never had any troubles at all!
- It is easy to become a VIP. You`ll only need 10,000 points a month. I can generate this in a day, so I don`t have to worry about loosing my VIP-status, even though I don`t feel like playing for some weeks. The benefits of being a VIP is amazing with free trips, footballmatches, free tournaments+ your own VIP manager. The support is so good.
- During holidays Ladbrokes often make something special of it. Tournaments with several free items such as i-pod, i-pad, scooters-(yes you read right) trips to your very own cottage and so on...All for free.
- Ladbrokes also has live tournaments only for Ladbrokes players, like on the worlds biggest cruise ship and in Killarney, Ireland. This makes a special and good atmosphere between Ladbrokes players. Ladbrokes really make an effort to make you enjoy your stay.
- Some players might also fancy anonymous table and the pokershop, with lots of items and trips.
"araknafobi" - 25.04.2011
"I have been a loyal customer of Ladbrokes online gaming for the past seven or eight years. I regard Ladbrokes poker to be progressive in providing the type of network which i enjoy playing on. As a VIP, there are many benefits which encourage me to stay as a loyal customer, but most important to me is that I know the company has been long established, is trustworthy and has a superb banking system which should be the envy of many other online gaming companies."
"harryr" - 27.04.2011
; "Age")
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