Depositing
Deposits
Credit / Debit card
Cashier Cheques / Money Orders / Bankers Drafts / Personal Cheques
Bank Wire Transfers - Sterling
Bank Wire Transfers - non Sterling
Western Union Quick Pay
NETELLER
Paypal
Ukash
eNETS
ClickandBuy
Moneybookers
Withdrawing
Withdrawing your winnings
Off-line withdrawals of your winnings
Returns to Debit cards
Returns to Credit cards
Customers requesting a payment by cheque
Bacs - UK customers only
Chaps - UK customers only
Low value International Transfer
Standard International Bank Wire
Urgent International Bank Wire
Western Union
Paypal
NETELLER
ClickandBuy
Moneybookers
Deposits
A minimum deposit of £5 is required, or the approximate currency equivalent.
Credit / Debit card
You can bet immediately with Ladbrokes.
Debit cards: Delta, Maestro, Switch, Solo
Credit cards: Visa, Mastercard
The 'BANK' within the Poker Service will guide you through making your deposit by debit or credit card. Unlike many betting and gaming companies, Ladbrokes does not charge a fee for credit card transactions. Your account is completely flexible - you can deposit and withdraw funds according to the minimum and maximum guidelines at any time, completely free of charge.
Cashier Cheques / Money Orders / Bankers Drafts / Personal Cheques
Open a Ladbrokes account by sending any of the above payments to our offices, and funds will be credited to your account as soon as your payment has cleared.
| Payments made out to: Postal address: Reference: |
Ladbrokes Limited Ladbrokes Limited FAO: Cashier - Internet Betting Imperial House Imperial Drive Rayners Lane Harrow Middlesex HA2 7JW United Kingdom Your name, user name and contact email address |
Cashier cheques, money orders and bank drafts may take up to 2 weeks to clear and personal cheques up to 3 weeks to clear. Please note that we do not accept company cheques. We will email you as soon as the funds are cleared. Please email cashier@ladbrokes.com to let us know the details of the payment.
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Bank Wire Transfers - Sterling
Please send your Sterling Bank Wire Transfer to the following address:
| Payable to: Swift code: For the credit of: Branch: Address: Quote: Account ref: Reference: |
Natwest Bank,
London NWBKGB2L Natwest Regent Street 250 Regent Street PO Box 4RY London W1A 4RY United Kingdom Sort code: 56-00-27 58343091 Your name, user name and email address |
Please email cashier@ladbrokes.com to let us know the details of the payment.
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Bank Wire Transfers - non Sterling
Please send your non Sterling Bank Wire Transfer to the following address, quoting the currency account reference, as listed next to the currencies:
| Payable to: Swift code: For the credit of: Branch: Address: Quote: Account ref: Reference: |
National Westminster Bank,
London NWBKGB2L Ladbrokes Regent Street 250 Regent Street London W1B 3PB United Kingdom Sort code: 56-00-27 complete according to currency references listed below Your name, user name and email address |
Please email cashier@ladbrokes.com to let us know the details of the payment.
| Currency | Account Reference |
| Australian Dollars | 28601866 |
| Canadian Dollars | 28601971 |
| Danish Krona | 28602005 |
| Euros | 28601858 |
| Hong Kong Dollars | 28601874 |
| Japanese Yen | 28601882 |
| New Zealand Dollars | 28601904 |
| Norwegian Krone | 28601890 |
| Singapore Dollars | 28601920 |
| South African Rand | 28601955 |
| Swiss Francs | 28601998 |
| Swedish Krone | 28601912 |
| US Dollars | 28601947 |
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Western Union Quick Pay
Take your local currency (from EUR, HKD, JPY, SGD, GBP, USD, DKK, SEK) to any one of the 50,000 plus Western Union agent locations in 137 countries around the world.
You will be given a blue form to complete; enter the following details:
Company Name: Ladbrokes Limited
Company Code: (see below)
Account Number: (see below)
Reference Number: Your User ID and email address
Our Company Code depends on the currency used. Please only make deposits using the same currency as that of your Ladbrokes account. Otherwise, you might like to register a new Ladbrokes account with the right currency.
| Currency | Company Code | Account Number |
|---|---|---|
| Euro | LADBROKES, OE | AOE40082 |
| Hong Kong Dollars | LADBROKES, WK | AWK040037 |
| Japanese Yen | INTERBROKES, WJ | AWJ040026 |
| Singapore Dollars | BROINT, XQ | AXQ040037 |
| Pounds Sterling | INTERLADLTD | AUK0141094 |
| United States Dollars | BROKLAD, UI | AUI000307 |
| Danish Krone | LADANKES, GB | AD5000019 |
| Swedish Krone | SWEDLAD, GB | A76000031 |
Within minutes of you completing the form, your funds will be sent and you will be given a 10-digit money transfer control number (MTCN). Find your nearest Western Union Location here.
You are able to track the status of your Quick-Pay order through the Western Union website, using your sender's name and the MTCN.
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NETELLER
If you have a NETELLER account, you can add funds to your Ladbrokes.com account instantly. You can also withdraw funds back to your NETeller account and get instant access to your winnings. Neteller is currently only available to customers who have USD, GBP, CAD and EUR Ladbrokes.com accounts.
How:
If you do not yet have a NETeller account:
1. Visit www.neteller.com
2. Click "Sign up now for your FREE NETeller Account!"
3. Follow the on-screen instructions.
4. Once you have created your account, log into NETeller and choose one of the following options to deposit funds to your NETeller account: Bank Wire, Electronic Funds Transfer, or Credit Card.
Once you have a NETeller account containing funds:
1. Click on "Bank" within the Poker service
2. Select NETeller
3. Enter the amount you would like to transfer from your NETeller account to your Ladbrokes.com account
4. Enter your NETeller Account number and Secure ID
5. Confirm your Ladbrokes.com password
6. Click "Make Deposit". If you already have another payment method registered, please call our Customer Service Department on 0800 032 1133 (if dialing from the UK) or +00350 43003 (from outside the UK) or email cashier@ladbrokes.com to arrange to change to Neteller.
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Paypal
With a PayPal account you can instantly add funds to your Ladbrokes.com account. You can also withdraw funds back to your PayPal account subject to a delay of approximately 6 hours. PayPal is currently available to customers registered in one of the following countries: Austria, Belgium, Denmark, Finland, France, Greece, Ireland, Italy, Portugal, Spain, Sweden and United Kingdom. It is only available for customers whose Ladbrokes.com account currency is GBP, USD, EUR, CAD, AUD or JPY.
How:
If you do not yet have a PayPal account:
1. Visit www.paypal.com.
2. Click "Sign up now" for your free PayPal account
3. Follow the on-screen instructions
Once you have a PayPal account:
1. Click on ‘Bank’ within the Poker service to get to your cashier window
2. Select "PayPal" from the drop down box
3. Enter the amount you would like to transfer from your PayPal account to your Ladbrokes.com account & Ladbrokes password
4. Hit the "Deposit" button
5. You will be redirected to PayPal to confirm your payment details
6. Once completed you will be redirected back to Ladbrokes Deposit page with an updated balance
Note that you can only use one PayPal account at a time to make transactions.
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Ukash
You can add funds to your Ladbrokes.com account instantly with Ukash using a unique 19-digit number provided by your Ukash retailer. Ukash is currently available for Ladbrokes customers registered in Austria, Belgium, Cyprus, Canada, Denmark, Finland, France, Germany, Ireland, Netherlands, Norway, Poland, Portugal, Greece, Russia, Spain, Sweden, Ukraine, Uruguay and UK. It is only available for customers whose Ladbrokes.com account currency is British Pound, Canadian Dollar, Danish Krone, Euro, Nowegian Krone, Polish Zloty, Swedish Krona, or US Dollar.
How to register:
If you do not yet have a Ukash voucher:
1. Click here to find your nearest Ukash retailer.
2. Ask for a Ukash voucher or download a Ukash coupon and take it to your retailer.
3. Pay the retailer for Ukash to your desired value (from £5 to £100)
4. You will be issued Ukash with a Ukash voucher, stating an expiry date, your unique 19-digit number and the amount paid.
If you already have a Ukash voucher:
1. Click on "Bank" within the Poker service
2. Click on "Deposit" in the Cashier window
3. Select "Ukash" from the drop down box in the Cashier window
4. Enter your Ukash 19- digit number, the total amount detailed on the voucher and your Ladbrokes password
5. Hit the "Deposit" button
6. Funds will be credited once Ukash have authorised the transaction
Please note that you will need to register your bank details to withdraw your winnings, because Ukash does not support this facility at the moment.
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eNETS
eNETS is an online bank transfer, but it can be processed in real time, like a regular credit card transaction. It is only available for SINGAPORE customers.
This service is for SGD ACCOUNT DEPOSIT ONLY!
Click here for more details on eNETS.
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ClickandBuy
If you do not yet have a ClickandBuy account:
Click on "Banking" from the home page
Select "ClickandBuy" from the drop down box in the Cashier window
Enter the amount you would like to deposit using ClickandBuy
When redirected to ClickandBuy follow the on-screen instructions to open a ClickandBuy account. Withdrawals will be paid back to this Clickandbuy account whilst Clickandbuy remains your elected deposit method with Ladbrokes.com.
Once registered click on “Confirm payment” to complete your deposit instantly
You will be redirected back to Ladbrokes deposit page with an updated balance
If you already have a ClickandBuy account:
Click on "Banking" on the top of the home page
Select "ClickandBuy" from the drop down box in the Cashier window
Enter your ClickandBuy email address. Please be aware that all your future withdrawals will be paid back to this registered account.
Enter the amount you would like to transfer from your ClickandBuy account to your Ladbrokes.com account & Ladbrokes password
Hit the "Deposit" button
You will be redirected to ClickandBuy to confirm your payment details
Once completed you will be redirected back to Ladbrokes deposit page with an updated balance
Make a Deposit
Click on "Banking" from the home page
Click on "Deposit" in the Cashier window Enter the amount you would like to transfer from your ClickandBuy account to your Ladbrokes.com account & Ladbrokes password
Hit the "Deposit" button
You will be redirected to ClickandBuy to confirm your payment details
Once completed you will be redirected back to Ladbrokes deposit page with an updated balance
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Moneybookers
If you do not yet have a Moneybookers account:
1. Visit www.moneybookers.com
2. Click "Sign up now"
3. Follow the on-screen instructions
If you already have a Moneybookers account:
Click on "Banking" on the top of the home page
Select "Moneybookers" from the drop down box in the Cashier window
Enter your Moneybookers email address. Please be aware that all your future withdrawals will be paid back to this registered account.
Enter the amount you would like to transfer from your Moneybookers account to your Ladbrokes.com account & Ladbrokes password
Hit the “Deposit” button
You will be redirected to Moneybookers to confirm your payment details
Once completed you will be redirected back to Ladbrokes deposit page with an updated balance
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Withdrawals
Withdrawing your winnings
Important note - prior to making a withdrawal you will need to cash-in chips. This transaction is completed within the 'BANK' section of the Poker Service.
You can withdraw up to £5000 (or equivalent) per day back to your debit or credit card. To withdraw funds, click on the 'Cashier' - Bank button within the Poker. Then click on Withdraw at the top of the pop-up window and enter how much you would like to withdraw. The funds will then be sent back to the card you have registered with us to be processed by your bank.
To withdraw in excess of £5000 (or equivalent), or if you experience difficulty in making an online withdrawal, please contact Customer Services on 0800 731 41 71 - 0800 032 1133 for Non UK Customers please contact us on 00350 200 43003 in order to discuss alternative methods of payment.
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Off-line withdrawals of your winnings
At Ladbrokescasino.com - Ladbrokespoker.com, we adhere to a strict professional conduct code in implementing payment transactions with our customers. In order to protect our customers from fraudulent situations surrounding the various fund withdrawal options, we will need to obtain positive identification from you before any initial off-line fund transfer.
Please note that this will involve you having access to either a fax machine or scanner. Whilst these procedures are not ideal, they help us to apply stringent security controls and provide protection for you as well as for Ladbrokes. Please note that our off-line withdrawal facilities are only available to customers who wish to withdraw in excess of the daily maximum or who may be experiencing some difficulty in processing on-line withdrawals.
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Returns to Debit cards
Funds previously deposited by Debit card will be returned to the same card - you are able to complete this procedure automatically whilst online. To withdraw funds, click on 'Cashier' within the Poker and select 'WITHDRAW'. Normal bank clearing arrangements apply. Some banks may also impose their own charges for receiving and sending funds, which we are unable to cover. Please check with your bank for details.
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Returns to Credit cards
Visa cards: funds will be paid back to your registered card, up to a maximum of £5,000 per day. Mastercards issued outside the UK: funds cannot be paid back to Mastercard credit cards. Withdrawals will automatically be paid to the registered bank account associated with customer accounts via an internet bank transfer, where this is possible. This procedure is completed by you automatically whilst online. The Ladbrokes website will guide you through the simple procedure of entering the required amount in the box provided, confirming your password and clicking on "WITHDRAW". Normal bank clearing arrangements apply. Some banks may also impose their own charges for receiving and sending funds, which we are unable to cover. Please check with your bank for details. Customers wishing to withdraw more than £5,000 in any day should contact our Customer Service team.
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Customers requesting a payment by cheque
All GBP cheques are free of charge for UK customers. Outside the UK, we can send you one free currency cheque per month, thereafter cheques are charged at GBP £20. The currency cheques that are currently available are as listed under the Bank Wire Transfers section of Deposits. Please e-mail cashier@ladbrokes.com with your fund request, quoting your name & username provided by you on your registration. A company cheque will be sent within 2 working days to the address registered when you opened your online account.
Please note our company policy on offline withdrawal of winnings.
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Bacs - UK customers only
A Bacs payment enables us to transfer funds free of charge directly into your bank account in the UK. The funds should reach your account within approximately 5 working days. Please e-mail cashier@ladbrokes.com your request, quoting your name, username, your security question and answer as well as the following information:
Bank Name & Address
Name on account
Sort Code
Account Number
Amount
Please note our company policy on offline withdrawal of winnings.
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Chaps - UK customers only
A Chaps transfer enables us to transfer funds directly into your bank account. The Chaps transfer costs £10 per transaction and usually takes 2 working days. E-mail cashier@ladbrokes.com your request, quoting your name, username and your security question and answer. Please quote the following information:
Bank Name & Address
Name on account
Sort Code
Account Number
Amount
Please note our company policy on offline withdrawal of winnings.
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Low value International Transfer
Low value international transfers cost £10 or currency equivalent per transaction and the funds will usually reach your account within 6 working days. E-mail cashier@ladbrokes.com with your request, quoting your name and username. Please quote the following information, as well as correspondent's bank information if relevant:
Bank Name & Address
Name on account
Sort Code / SWIFT BIC or National Clearing Code
Account Number
Amount
Please note our company policy on offline withdrawal of winnings.
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Standard International Bank Wire
Standard international bank wires cost £12 or currency equivalent per transaction, and takes approximately 4 working days. E-mail cashier@ladbrokes.com with your request, quoting your name, username, security question and answer, as well as the following information:
Bank Name & Address
Name on account
Sort Code / SWIFT BIC or National Clearing Code
Account number
Amount
Please note our company policy on offline withdrawal of winnings.
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Urgent International Bank Wire
Urgent international bank wires will cost £15 or currency equivalent, and the funds should reach your account within 2 working days. Please e-mail cashier@ladbrokes.com with your request, quoting your name, username, security question and answer, as well as the following information:
Bank Name & Address
Name on account
SWIFT BIC or National Clearing Code
Account number
Amount
Bank wires that require further transfer to a handling bank may incur an additional charge. A minimum funds withdrawal of £10 is required, or the approximate currency equivalent.
Please note that winnings are paid in your betting account currency.
Please note our company policy on offline withdrawal of winnings.
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Western Union
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Paypal
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NETELLER
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ClickandBuy
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Moneybookers
Click on "Banking" from the home page
Click on the "Withdraw" in the Cashier window
Enter the amount you wish to withdraw and your password
Hit the "Withdrawal" button
Funds will be credited to your Moneybookers account within circa 6 hours
Cash withdrawals cannot be made in a Ladbrokes shop with this payment method
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