Terms and Conditions

The following Terms and Conditions are for the Irish Poker Festival.

Section A - Promotion terms (applicable to all entrants)

The following promotion terms and conditions relate to the Ladbrokes Irish Poker Festival promotion. The tournament Promoter is Ladbrokes International Limited (Company no: 46808), 57-63 Line Wall Road, Gibraltar “Ladbrokes”. Entrants to the promotion must read the terms and conditions contained in Section A. Section B is applicable to those who choose to buy-in to the festival, plus anyone who receives or buys a place by way of transfer from a Qualifier.

The Ladbrokes Irish festival will be held at the Irish National Events Centre (INEC) in Killarney, Co Kerry, Ireland. Ladbrokes online package winners will be staying at the Gleneagle Hotel which is adjacent to the INEC.

This promotion is not offered to you as a holiday package under the Package Travel, Package Holidays and Package Tours Regulations 1992. Ladbrokes acts merely in the capacity of agent for the Gleneagle Hotel, the Brehon Hotel and the Irish National Events Centre. Ladbrokes accepts no responsibility or liability whatsoever for any travel arrangements (which will be subject to the relevant third party carrier’s own terms and conditions) and Ladbrokes does not accept any responsibility or liability whatsoever for your transfer and accommodation arrangements at the Festival nor for the operation of the tournament.

In these terms and conditions:

“Festival Place” means the place won by a Ladbrokes poker player entitling them to participate in the Ladbrokes Irish Poker Festival and certain rights and benefits set out in these terms and conditions.

“Guest” means the person as notified to Ladbrokes in writing that the Qualifier has nominated to be accompanying the Qualifier on Ladbrokes Irish Poker Festival.

“Qualifiers” means all persons who have successfully pre-qualified for a Festival Place though Ladbrokes’s online tournaments.

A1. The Festival Place

All Qualifiers will be issued with a Festival Place by Ladbrokes, taking place from 1st-3rd October 2010. Any special accommodation requests must be notified in writing to Ladbrokes as soon as possible and in any event no later than 60 days prior to the event. Upon receipt of such request, Ladbrokes will use its reasonable endeavours to liaise with the relevant providers to accommodate any requests, but cannot guarantee that any special request will be possible.

A Festival Place won by any person in the Ladbrokes on-line tournament is non-refundable, but may be transferred to another Ladbrokes poker player. Should a Festival Place holder win more than one Festival Place, that person may transfer any subsequent place(s) to another Ladbrokes poker player. Any proposed transferee poker player must hold an account with Ladbrokes Poker, and any such transfer must be notified to Ladbrokes in writing within 15 working days of the date upon which the Qualifier became entitled to the Festival Place he/she wishes to transfer, otherwise the Festival Ticket will be forfeited. Any such transfer will be also then be subject to the ‘Buy In Terms and Conditions’ found at section B below.

Ladbrokes, on behalf of the festival providers, reserves the right to refuse entry at any time to any person for any reason whatsoever to the Ladbrokes Irish Poker Festival.

The winning of Festival Places is subject to availability. Notwithstanding anything published or advertised to the contrary, Ladbrokes reserves the right to withdraw the Festival Place as a prize in its on-line tournaments at any time for any reason whatsoever.

A2. The Tournaments:

The minimum age limit for participants in any of the poker tournaments is 18 years old.

Tournament Rules: In addition to these Terms and Conditions, Ladbrokes tournament rules (“the Tournament Rules”) will apply, a copy of which will be available at the festival on request. You agree to comply with the Tournament Rules at all times and you understand that Ladbrokes reserves the right to amend the Tournament Rules at any time for any reason whatsoever.

Tournament refunds: Any player who has pre-registered for a tournament, but is already participating in a previous tournament, will receive a full refund for the tournament that they cannot participate in. Refunds will be paid directly into players Ladbrokes Poker accounts.

Non Attendance: No refunds of poker tournament money will be made to you if you are unable to join the Festival, for any reason whatsoever.

Non transferability: Non transferability: Places in the tournaments are not transferable (subject to the above provisions relating to the transfer of Festival Places).

Cancellation: the operator has the right to cancel or re-schedule any tournaments for operational, commercial or any other reason whatsoever.

A3. Liability of Ladbrokes as Promoter:

Except in respect of death and personal injury caused by Ladbrokes’ own negligence, Ladbrokes limit their liability for any losses of any nature to the fullest extent permitted by law. Ladbrokes acts merely in the capacity of agent in relation to the Festival places and accepts no responsibility or liability whatsoever for your travel arrangements (which will be subject to the relevant third party carrier’s own terms and conditions)

A4. Data information and publicity:

By participating in Ladbrokes Irish Poker Festival you agree to participate in reasonable publicity, marketing, advertising and promotional materials, including betting markets and television and internet media coverage. Main event reports will also feature names and alias of the winners. You also agree that Ladbrokes requires pertinent personal information including without limitation name, address, any health, medical, disability, or dietary requirements or any other special needs to administer your reservation effectively. You accept that Ladbrokes may pass this information on to other relevant individuals such as travel agents, hotels, airlines or other transport providers, security and/or credit verification companies, credit and debit card companies or any governmental or public authorities either as required by law or regulation or if required by such other bodies. You accept that this may involve the transfer of information to other countries outside the European Economic Area which may not have such robust requirements regarding data protection as the UK. You recognise that the Festival Operator will not be able to process your booking effectively without your permission to transfer this personal information.

A5. Applicable Law and Jurisdiction:

These terms and conditions and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with English law. All disputes arising out of, under, or in connection with those terms and conditions shall be subject to the exclusive jurisdiction of the courts of England.

Section B – Buy in Terms and Conditions (applicable to all Buy- Ins and transferred places)

The Booking Terms and Conditions in this Section B, together with any other information brought to your attention before you booked your package, form the basis of your contract with Ladbrokes International Limited (Company no: 46808), 57-63 Line Wall Road, Gibraltar, hereafter "Ladbrokes", “we” or “us”. Please read them carefully as they set out our respective rights and obligations and all Ladbrokes Irish Poker Festival Buy-In bookings are accepted by Ladbrokes subject to these Booking Conditions. In these Booking Conditions references to "you" and "your" include the lead-named person on the confirmation invoice and all persons on whose behalf a booking is made (including anyone who is added or substituted at a later date). In these Booking Conditions, unless the context otherwise requires, words in the singular shall include the plural and vice versa.

Once your Ladbrokes Irish Poker Festival package has been confirmed we will accept responsibility for it in accordance with these Booking Conditions as an "Organiser" under the Package Travel, Package Holidays and Package Tours Regulations 1992.

B1. Making your booking

We have the right to refuse any booking prior to the issue of your written confirmation. If we do this, we will tell you in writing and promptly refund any money you have paid to us/credit you with a refund of points. In this case we shall not have any liability towards you. As soon as your confirmation is received, you must check the details carefully. If anything is not correct you should tell us immediately. If you fail to pay any amount owed by the date it is due, we are entitled to cancel your booking and the cancellation charges set out in Clause B5 below will apply.

B2. Pricing

Prices may be increased or decreased and corrections made to errors in advertised prices at any time before your Irish festival package booking is confirmed. The price of your Ladbrokes Irish Poker Festival package will be confirmed at the time of booking, together with the applicable booking fee. As changes and errors occasionally occur, you must check all details carefully. All prices quoted or otherwise advised to you include all charges and any UK taxes or governmental levies that apply to your Ladbrokes Irish Poker Festival package at the time of booking.

When the price of your chosen arrangements has been confirmed, then, subject to the correction of errors, we will only increase or decrease the price in the following circumstances. Price increases or decreases after booking will be passed on by way of a surcharge or refund. A surcharge or refund (as applicable) will be payable, subject to the conditions set out in this clause, if our costs increase or decrease as a result of (as applicable) transportation costs, dues, taxes or fees payable for services such as landing taxes or embarkation or disembarkation fees at ports or any changes in the exchange rates which have been used to calculate the cost of your Ladbrokes Irish Poker Festival package. Even in the above cases, only if the amount of the increase in our costs exceeds 2% of the total cost of your Irish festival package (excluding any amendment charges) will we levy a surcharge. If any surcharge is greater than 10% of the cost of your Irish festival package (excluding any amendment charges), you will be entitled to cancel your booking and receive a full refund of all monies you have paid to the Company (except for any amendment charges). Should the price of your Ladbrokes Irish Poker Festival package go down due to the changes mentioned above, by more than 2% of your Ladbrokes Irish Poker Festival package cost, then any refund due will be paid to you. However, please note that travel arrangements are not always purchased in local currency and some apparent changes have no impact on the price of your travel due to contractual and other protection in place.

You have 14 days from the issue date printed on the surcharge invoice to tell us if you want to cancel your Ladbrokes Irish Poker Festival package. You will then receive a refund of the total price paid, less an administration charge of £20. If you do not tell us that you wish to do so within this period of time, we are entitled to assume that you will pay the surcharge. Any surcharge must be paid with the balance of the cost of the Ladbrokes Irish Poker Festival package or within 14 days of the issue date printed on the surcharge invoice, whichever is the later. We promise not to levy a surcharge within 30 days of the start of your Ladbrokes Irish Poker Festival package. No refunds will be made within this period either.

B3. Your financial security

The Package Travel, Package Holidays and Package Tours Regulations 1992 require us to provide security for the monies that you pay for the Ladbrokes Irish Poker Festival packages booked and for your repatriation in the event of our insolvency. This security is provided by an insurance policy which, in the unlikely event of our insolvency, will arrange to refund any money you have paid to us for an advance booking.

B4. Changing or transferring your booking

Your Ladbrokes Irish Poker Festival package booking may be sold or transferred to another Ladbrokes poker player. Any proposed transferee poker player must hold an account with Ladbrokes and have a Poker alias, and any such transfer must be notified to Ladbrokes in writing and shall be subject to approval by Ladbrokes. Ladbrokes reserve the right to refuse any transfer of booking. Any such transfer will be also then be subject to these ‘Buy In’ Terms and Conditions.

If you wish to change any part of your booking after our confirmation invoice has been issued, you must inform us in writing as soon as possible. Whilst we will do our best to assist, we cannot guarantee that we will be able to meet your requested change. Where we can meet a request, all changes will be subject to any applicable rate changes or extra costs/administration fees incurred. Where we are unable to assist you and you do not wish to proceed with the original booking we will treat this as a cancellation by you and cancellation fees will be payable.

B5. If you cancel your booking

If you have to, or wish to, cancel your Ladbrokes Irish Poker Festival package booking, you must immediately contact us and then confirm your cancellation. The day we receive your telephone notification of cancellation is the date on which your booking is cancelled. If you cancel, a cancellation charge will be levied as shown in the following table.

Date that notification of cancellation is received by us	Cancellation Charge
Prior to July 9th 2010	50% of total cost including supplements
Prior to August 6th 2010	75% of total cost including supplements
After and including August 6th 2010	Total cost of package

If the reason for your cancellation is covered under the terms of your insurance policy, you may be able to reclaim these charges.

B6. Cancellations or changes by us

It is unlikely that we will have to make changes to your booking but occasionally, as we make the arrangements many months ahead, we may have to make changes both before and after bookings have been confirmed and/or cancel confirmed bookings. Whilst we always try to avoid changes and cancellations, we reserve the right to do so at any time. Occasionally we have to make a significant change to your booking. If a significant change or cancellation of your booking becomes necessary, we will inform you as soon as is reasonably possible before departure. All other changes are treated as "minor" in which case we shall have absolute discretion as to whether you are notified. If we have to make a significant change or cancel your booking, and provided that there is time to do so before departure, we will offer you two options:

a) Accepting the alternative booking arrangements as offered to you; or
b) Cancelling your Ladbrokes Irish Poker Festival package booking (together with a refund of any sums paid).

Following our offer of the alternative booking arrangements, you must notify us of your choice within a reasonable time. If you fail to do so we will assume that you have chosen to accept the alternative booking arrangements. The above options are not available where any change is a minor one or where the changes or cancellation by us arises out of alterations to the confirmed booking requested by you. In addition, if we make a significant change or cancel your booking within 8 weeks before the date of departure we will pay you compensation as set out in the table below subject to the following exception: no compensation can be paid and no liability beyond offering you the above options (where applicable) can be accepted where we are forced to make a change or cancellation as a result of unusual or unforeseeable circumstances beyond our control, the consequences of which could not have been avoided even if all due care had been exercised. Such circumstances may include, but are not limited to those listed under "force majeure" at clause B9 below.

Number of days before departure a significant change to or Cancellation of your confirmed Ladbrokes Irish Poker Festival package is notified to you	Compensation
More than 70 days	NIL
43 – 70 days	£ 25.00
29 – 42 days	£ 40.00
15 – 28 days	£ 80.00
14 days or less	£ 100.00

The above sets out the maximum extent of our liability under this clause and we regret we cannot meet any expenses or losses you may incur as a result of inconvenience suffered.

B7. Complaints

If a problem occurs whilst you are at the Festival, you must inform the Festival staff and the Ladbrokes Security staff immediately so that the matter can be put right. If they cannot resolve the problem to your satisfaction at the time, you must also contact us immediately by telephoning our offices, so that we are given the opportunity to help. In the event that a complaint cannot be resolved at the time, you must write to us within 28 days of return to the UK giving all relevant information. PLEASE NOTE: - Failure to take these steps will hinder our ability to resolve the problem and/or investigate it fully and in consequence, your rights under the contract may be affected. We regret we cannot accept liability for any claims which are not notified to ourselves and/or our suppliers strictly in accordance with this clause.

B8. Our liability to you

We will accept responsibility for your Ladbrokes Irish Poker Festival package as an “organiser” under the Package Travel, Package Holidays and Package Tours Regulations 1992 as set out below. Subject to the other provisions of this Clause 9, we accept responsibility for ensuring that your travel arrangements, which you book with us, are supplied as described by us. If, after departure, any part of your Ladbrokes Irish Poker Festival package is not provided as promised, due to the fault of our employees, agents or suppliers, we will pay you appropriate compensation, if this has affected the enjoyment of your Ladbrokes Irish Poker Festival package. However, our liability in all cases shall be limited to a maximum of twice the value of the element not supplied. The level of such compensation will take into account all relevant factors including the invoice price of the Ladbrokes Irish Poker Festival package, any steps it was reasonable for you to take to minimise the inconvenience/damage suffered and the extent to which the deficiency or improper performance can have affected the your enjoyment of the Ladbrokes Irish Poker Festival package. Please note, no liability will be accepted for any loss of potential winnings at any table, event or tournament during the Ladbrokes Irish Poker Festival package if you are unable to participate for any reason whatsoever, or if any table or tournament does not take place.

Please note that we will not be liable for any injury, illness, or death or consequent losses suffered by you or any member of your party, unless you are able to prove that such injury or illness was caused by lack of reasonable care and skill on the part of ourselves or our suppliers in the performance of our obligations under our contract with you. It is a condition of the payment of compensation that you notify us of any complaint or claim strictly in accordance with clause B7 and, further, assign to us any rights that you may have against any third party in connection with your claim. You must co-operate with us and our insurers in this regard. If you suffer a personal injury, death or serious difficulties as the result of an activity which does not form part of the package you booked with us - including for example any additional services or facilities provided to you by a hotel or any other supplier which was not included as part of the original contract between us – we will not be liable to pay you any compensation but will offer you such advice and guidance as is reasonable in all the circumstances provided we are advised of the incident within 90 days of the occurrence. We will not be responsible where you do not enjoy the Ladbrokes Irish Poker Festival package or suffer any other problems because of a reason which you did not make us aware of when the Ladbrokes Irish Poker Festival package was booked.

In all claims of whatever nature we will not be liable where the alleged loss or damage results from any of the following:

i. the fault of the person affected or any members of their party or
ii. the fault of a third party not connected with the provision of your Ladbrokes Irish Poker Festival package which we could not have predicted or avoided or
iii. an event or circumstances which we or the supplier of the service in question could not have predicted or avoided even after taking all reasonable care or
iv. the fault of anyone who was not carrying out work for us (generally or in particular) at the time.

Important notice in respect of limits on liability.

Our liability will also be limited in accordance with and/or in an identical manner to

(a) The contractual terms of the companies that provide the transportation for your travel arrangements. You acknowledge that all of the terms and conditions contained in those 'Conditions of Carriage' form part of your contract with us, as well as with the transport company and that those 'Conditions of Carriage' shall be deemed to be included by reference into this contract; and
(b) Any relevant international conventions, particularly the Paris Convention in respect of the provision of accommodation, which limit the amount of compensation that you can claim for death, injury, delay to passengers and loss, damage and delay to luggage. We are to be regarded as having all benefit of any limitation of compensation contained in these or any conventions.

You can ask for copies of our suppliers’ contractual terms, or the international conventions, from our offices.

The promises we give to you regarding the services we have agreed to provide or arrange as part of the contract, and the laws and regulations of the country in which your claim or complaint occurred, shall be used as the basis for ascertaining whether or not the services in question have been properly provided. If the services in question which caused the claim or complaint complied with the local laws and regulations applicable to those services at that time, the services shall be treated as having been properly provided. Such shall be the case even if the services did not comply with the laws and regulations of the UK which would have applied if those services had been provided in the UK.

Where we are found liable for loss of and/or damage to any luggage or personal possessions (including money), the maximum amount we will have to pay you and your party is £25 per person in total.

B9. Force majeure

We will not accept liability or pay any compensation where the performance or prompt performance of our contractual obligations is prevented or affected, or you otherwise suffer any loss or damage due to circumstances that come under the definition of 'force majeure'. In these booking conditions 'force majeure' means any event that we or the supplier of the services in question could not foresee or avoid even with all due care. Such events include but are not limited to war, the threat of war, insurrection, riots, strikes, civil action decisions by governments or governing authorities, natural disaster, bad weather, technical or maintenance problems with the transport, criminal and terrorist acts or similar circumstances beyond our control.

B10. Special requests

If you have any special requests you must advise us at the time of booking and confirm them in writing. Although we will endeavour to pass any reasonable requests on to the relevant Supplier, no guarantees can be given that any request will be met. Confirmation that a special request has been noted or passed on to the Supplier, or the inclusion of the special request on your written confirmation or any other documentation, is not confirmation that the request will be met. Failure to meet any special request will not be a breach of your contract. Conditional bookings cannot be accepted ie: any booking which is specified to be conditional on the fulfilment of a particular request.

B11. Accuracy of Promotional Material

All information contained in any of our promotional material, eg brochures, advertisements, mailshots, websites and e-shots, is based on information available at the time of publication. We reserve the right to change any information before your booking is confirmed and the amended information will then form part of your contract with us. Whilst every effort is made to ensure the accuracy at the time of printing, regrettably errors do occasionally occur. We reserve the right to correct errors prior to confirming your booking.

B12. Behaviour

We reserve the right within our reasonable discretion to terminate the Irish festival package, without notice, if your conduct or behaviour is disruptive in any way and/or affects the enjoyment of other holidaymakers. We shall not accept liability for any extra costs incurred by you as a result of our doing so, and no refund will be paid to you.

B13. Insurance

It is a condition of your contract with us that you have insurance cover for the duration of your Ladbrokes Irish Poker Festival package, and that it is adequate for your needs. We do not check insurance policies; however we reserve the right to request written details (insurer’s name, policy number and emergency contact number) of your policy. You are responsible for indemnifying us in full in the event that we incur any losses or expenses arising out of your failure to take out adequate insurance cover.

B14. Disabilities and medical problems

If you have any medical problem or disability that may affect your booking please tell us before you confirm your booking and give us full details in writing as early as possible before you travel. If we reasonably feel unable to properly accommodate your particular needs we reserve the right to decline or cancel the reservation.

B15. Passports and visa information

It is your responsibility to ensure that you and all members of your party are in possession of all necessary travel and health documents before departure. All costs incurred in obtaining such documentation must be paid by you. We will not accept any liability if you or any members of your party are refused entry onto any transport or into any country due to the failure on the part of the person concerned to carry or supply correct documentation. Please see our FAQ section for further information. All information is for guidance only and you must check the relevant websites to check the up to date advice before you travel.

B16. Excursions

Excursions or other tours that you may choose to book or pay for independently before you travel or whilst you are on the Ladbrokes Irish Poker Festival package are not part of the Ladbrokes Irish Poker Festival package provided by us. For any such excursion or other tour that you book your contract will be with the operator of the excursion or tour and not with us. We are not responsible for the provision of the excursion or tour or for anything that happens during the course of its provision by the operator.

B17. Governing law

It is agreed that any dispute, claim or other matter which may arise in relation to your booking will be governed by English Law and the parties agree to submit to the exclusive jurisdiction of the Courts of England and Wales. You may however, choose the law and jurisdiction of Scotland or Northern Ireland if you wish to do so.